More Information:
Additional Discount:
We never want you to pay more than you have to! If you have qualified for an 'Additional Discount' of 3%, it's because our credit card processor is an international processor, and you might see an additional charge (a 'Foreign Transaction Fee') on your credit or debit card statement next to (or under) your payments to us. This is not charged by us, but is charged by your bank. We know this sucks, so we have already updated your payments with us to reflect a further 3% discount to adjust for the fee. So while the fee might still be charged, we have reduced your payments, to make sure you are not actually paying more than you should.
We are currently working with our credit card processor on building a system to ensure this does not happen, and we hope to offer a solution to our clients in early to mid 2017. We are sorry for any confusion this may cause, but please know we find this highly frustrating also.
Additional Discount:
We never want you to pay more than you have to! If you have qualified for an 'Additional Discount' of 3%, it's because our credit card processor is an international processor, and you might see an additional charge (a 'Foreign Transaction Fee') on your credit or debit card statement next to (or under) your payments to us. This is not charged by us, but is charged by your bank. We know this sucks, so we have already updated your payments with us to reflect a further 3% discount to adjust for the fee. So while the fee might still be charged, we have reduced your payments, to make sure you are not actually paying more than you should.
We are currently working with our credit card processor on building a system to ensure this does not happen, and we hope to offer a solution to our clients in early to mid 2017. We are sorry for any confusion this may cause, but please know we find this highly frustrating also.